FAQ

Billing & Policy's

Payments Accepted

We accept both cash and card. All card payments must be paid online normally at the time of the booking. If you wish to pay cash please let us know via phone or email prior to your clean.

Cancellation Policy

All cancellations must be made 48 hours prior to the booking to receive a full refund. If this is not the case we will charge a cancellation fee of £50. If you would like to change the date or time of your service please let us know via phone or email as early as possible so we can make the arranged amendments.

Our Policy

We have the right to cancel any bookings if we think that the information that we have been given is not correct or the condition of the property is not as described.